Frequently Asked Questions

We offer comprehensive web development services including custom website development, Shopify store development, website redesign, UI/UX design, SEO optimization, and bug fixing. We work with various technologies including HTML5, CSS3, JavaScript, React, Node.js, and more.

Project timelines vary based on complexity:

• Starter websites: 1-2 weeks
• Business websites: 2-4 weeks
• Premium websites: 4-8 weeks
• Shopify stores: 2-6 weeks
• Custom projects: Timeline determined during consultation

Yes! We offer various support packages:

• Basic maintenance: Security updates and bug fixes
• Standard support: Regular updates and minor changes
• Premium support: 24/7 monitoring and emergency support
• Custom packages tailored to your specific needs

We offer structured packages for different needs:

• Starter Website: $899 - Basic 3-page website
• Business Website: $1,499 - Comprehensive 7-page website
• Premium Website: $2,499 - Advanced features and e-commerce
• Shopify Stores: Starting from $899
• Custom Packages: Tailored to your specific requirements

We use secure escrow payment systems for your protection:

• Deposit required to start work (typically 40-50%)
• Milestone payments for larger projects
• Final payment upon project completion and approval
• Payments only released when you're satisfied
• Multiple payment methods accepted

Our refund policy is designed to be fair to both parties:

• Deposits are non-refundable for work already performed
• We offer partial refunds for incomplete work if project is terminated
• Full satisfaction guarantee on completed work
• Disputes are handled through our escrow service mediation

Our process follows these key steps:

1. Discovery: Understanding your goals and requirements
2. Planning: Creating project roadmap and milestones
3. Design: Wireframing and mockup creation
4. Development: Building your solution with regular updates
5. Testing: Rigorous quality assurance
6. Launch: Deployment and going live
7. Support: Ongoing maintenance and updates

To get started, we typically need:

• Clear project requirements and goals
• Brand assets (logo, colors, fonts)
• Content (text, images, products)
• Access to existing systems if applicable
• Timeline expectations and budget
• Examples of websites you like (for design reference)

We maintain open communication through:

• Regular progress updates via email
• Scheduled video calls for major milestones
• Project management tools for tracking
• Quick responses to questions and concerns
• Dedicated project manager for larger projects

We work with a wide range of modern technologies:

• Frontend: HTML5, CSS3, JavaScript, React, Vue.js
• Backend: Node.js, Python, PHP, Laravel, Django
• E-commerce: Shopify, WooCommerce, custom solutions
• Databases: MySQL, PostgreSQL, MongoDB
• Tools: Git, Docker, AWS, various CMS platforms

Yes, we offer comprehensive SEO services including:

• Technical SEO optimization
• On-page SEO improvements
• Content optimization
• Speed and performance optimization
• Mobile responsiveness
• Analytics setup and reporting
• Ongoing SEO maintenance packages

Absolutely! All our websites are built with mobile-first responsive design:

• Fully responsive across all devices
• Optimized for mobile performance
• Touch-friendly navigation
• Fast loading on mobile networks
• Mobile-specific testing and optimization
• Compliance with mobile best practices

Upon full payment, you receive full ownership of:

• Custom code and development work
• Design files and assets created for your project
• Documentation and training materials
• We retain rights to pre-existing code and frameworks
• Third-party assets remain subject to their licenses
• We may showcase completed work in our portfolio

Yes, we provide comprehensive training:

• Website management training
• Content management system training
• E-commerce platform training
• Basic maintenance procedures
• Video tutorials and documentation
• Ongoing support for questions

We offer flexible options for post-launch changes:

• Hourly rate for small changes
• Retainer agreements for ongoing work
• Project-based pricing for larger changes
• Emergency support for critical issues
• Regular maintenance packages
• Quick turnaround for minor updates